Refund Policy

Last updated: 11 October 2026.

Digital downloads

The Taste Passport sells downloadable PDF guides rather than physical products. Digital content can become available immediately after purchase, so cancellation rules may differ from those for physical goods.

Problems with your purchase

If your file is missing, damaged, inaccessible or not as described, please contact us with your order number and details of the problem. We will review the issue and work with you towards an appropriate resolution.

Changing your mind

Where the law permits, a change-of-mind cancellation right for digital content may end when download or supply begins, provided any required express consent and acknowledgement have been obtained. If these conditions have not been met, your cancellation rights may continue.

Your statutory rights

Nothing in this policy excludes or limits your rights under applicable consumer law, including rights relating to faulty or misdescribed digital content.